Policy

Return & Refund Policy

Return and refund terms should be confirmed before purchase because they may depend on supplier terms, product condition, delivery status and warranty documentation.

Before purchase

Confirm the exact tank size, colour, fittings, delivery cost, warranty terms and return conditions before payment.

After delivery

Inspect the tank and accessories at delivery. Report any mismatch, missing fitting or visible issue as soon as possible.

Installed or used products

Return eligibility may be limited after installation, alteration or use. Confirm the applicable terms before installation.

Refund processing

Refund eligibility and timing should be confirmed in writing with the seller before purchase.

Contact

For support, call or WhatsApp +254734467534.

Price inquiry

Get current price and availability

Exact prices, colours, fittings, warranty terms, delivery options and availability should be confirmed before purchase.

What to include

  • Tank size or daily water requirement
  • Delivery location and site access notes
  • Whether you need fittings, installation or a tank stand
  • Your preferred call-back time

Request a WhatsApp quote

Share your size, location and delivery needs. The message opens in WhatsApp so you can review it before sending.